International Orders
Request a quote for worldwide shipping, review payment terms, and see the policies that apply to international orders.
Where We Ship
MBS ships around the globe. Please review the exceptions and conditions that may apply to your location before placing an order.
Third-party carriers accepted with your details
Wire details provided with your quote via email
Ready to order?
Request an international quote
Provide your company name, ship-to address & product list and we'll respond within one business day.
Policies & Pricing
All international orders shipped by MBS follow DAP — Delivered at Place, Incoterms® 2020, unless otherwise stated on your quote or invoice. Under DAP, MBS arranges FedEx transportation to the destination address provided by the customer. The customer is responsible for import clearance, duties, taxes, VAT/GST, brokerage fees, carrier collection fees, and any other destination-country charges.
International orders cannot be placed online. Contact us at (813) 938-6025 or sales@mbs-standoffs.com with your full company information and product list so we can provide an accurate quote.
We'll prepare a detailed quote including product pricing, FedEx shipping costs (weight + value + destination), and wire transfer instructions. Quotes are sent via email.
All international orders must be paid via wire transfer. Payment details are included in your quote email. Orders are processed after payment clears.
All international orders ship via FedEx. You'll receive a confirmation email with your FedEx tracking number once the order ships. Third-party carrier accounts are accepted with a $5 handling fee.
Pricing Notes
| Item | Policy |
|---|---|
| Free Shipping | Not available on international orders - excludes Hawaii, Alaska, Puerto Rico |
| Shipping Rates | Calculated by FedEx based on combined weight, insured value, and destination |
| Multiple Parcels | Some orders ship in multiple parcels; additional fees may apply |
| Own Carrier Account | Accepted with a $5 handling fee; provide your shipping account details |
| Oversized Items | Items over 24" or 50 lbs subject to minimum $200 order for shipping eligibility |
| Order Cancellation | Contact us within 30 minutes of order placement to cancel or modify |
Questions about pricing?
Speak with a sales representative
Our team is ready to give you an accurate international quote.
Customs, Taxes & Other Fees
International orders shipped by MBS are quoted under DAP — Delivered at Place. The FedEx shipping charge quoted by MBS covers transportation to the destination address only. It does not include import duties, taxes, VAT/GST, brokerage fees, customs clearance charges, carrier collection fees, or other destination-country charges. These charges are assessed by the destination country and are the buyer’s responsibility.
| Fee Type | Description | Who Pays |
|---|---|---|
| Import Duties | Tariffs imposed by destination country on hardware/signage components (HS code varies). | Buyer |
| VAT / GST | Value-added tax or goods & services tax at destination (typically 5–25%). | Buyer |
| Customs Brokerage | FedEx brokerage, customs clearance, or carrier collection fees. | Buyer |
| FedEx Shipping Fee | FedEx transportation to the quoted destination address — included in your MBS quote. | Quoted by MBS |
| US Sales Tax | Charged only for Florida & Nevada. Provide resale certificate to sales@mbs-standoffs.com to waive. | FL / NV only |
| Own Carrier Handling | If using your own FedEx account, a $5 handling fee applies; duties, taxes, and import fees remain buyer’s responsibility. | Buyer |
Export compliance: MBS products are subject to US Export Administration Regulations. By placing an international order, buyers agree to comply with all applicable US export laws and documentation requirements. MBS reserves the right to decline orders to restricted destinations.
Inspecting your order: Upon delivery, inspect all items immediately. Any transit damage or shortage claims must be reported to MBS in writing within 5 business days of delivery. Save all original packaging until your claim is resolved. After 5 days, products are deemed accepted and claims waived.
Tax exemption?
Submit your resale certificate
If you have a FL or NV resale certificate, email it to us and we'll waive state sales tax on your account.
Foreign Currency
All MBS Standoffs pricing, quotes, and invoices are issued in US Dollars (USD). Wire transfers must be sent in USD.
All prices issued in USD
Wire details included in your quote
Exchange rates vary — check with your bank
Orders are fulfilled after wire clears
Because exchange rates fluctuate daily, your bank or financial institution will apply the current conversion rate when you initiate the wire transfer. MBS Standoffs has no control over the exchange rate applied. We recommend confirming your bank's international wire fees before sending payment, as some institutions charge sender and recipient fees that may be deducted from the transferred amount.
If the received amount is less than the invoice total due to bank fees, our sales team will contact you to arrange for the difference before we process your shipment.
Ready to proceed?
Get your USD quote today
Contact our sales team and we'll send your full invoice and wire transfer instructions.
Shipping to Canada
MBS Standoffs ships to all Canadian provinces and territories. Canadian orders follow the same international process — place your order by phone or email for a custom quote.
Provinces & Territories Served
| Detail | Information |
|---|---|
| How to Order | By phone (813) 938-6025 or email sales@mbs-standoffs.com. |
| Carrier | FedEx (primary) — third-party accounts accepted ($5 fee). |
| Payment | Wire transfer in USD required. |
| Import Duties / GST / HST | Canadian customs duties, GST/HST, brokerage fees, and carrier collection fees are buyer’s responsibility. |
| Delivery Terms | Delivery Terms DAP — Delivered at Place; MBS arranges FedEx transportation to the quoted Canadian destination address. Customer is responsible for Canadian customs clearance, duties, GST/HST, brokerage fees, and carrier collection fees. |
| Lead Time | 10-14 business days for custom/specialty items; in-stock same day. |
| Tracking | FedEx tracking number emailed upon shipment. |
| Transit Damage | Report in writing within 5 business days of delivery. |
Canadian customers should be aware that all shipments are subject to Canadian Border Services Agency (CBSA) inspection. MBS will provide a commercial invoice with accurate product descriptions, HS codes, and declared values for customs clearance. Do not request under-declared values — this is illegal and MBS will not accommodate such requests.
Shipping to Canada?
Get your Canadian quote
Call or email us with your postal code, order details, and we'll respond within one business day.
International Shipping
All international orders ship via FedEx from one of our four US warehouse locations. Here's everything you need to know about the shipping process.
Global coverage, fast clearance
Custom items: 10–14 business days
Nearest warehouse to destination
Sent upon shipment confirmation
Shipping Rates Explained
FedEx shipping fees for international orders are calculated based on package weight, declared value, service type, and destination country. MBS quotes FedEx transportation charges to the destination address provided by the customer. Duties, taxes, VAT/GST, brokerage fees, customs clearance charges, and destination-country fees are not included in the FedEx transportation charge unless explicitly stated in writing.
Some larger orders may ship in multiple parcels. In this case, additional fees may apply for each parcel. This will be clearly noted in your quote before you commit to the order.
If you prefer to use your own FedEx account, we accept third-party billing. A $5 handling fee will be added to your invoice. Please provide your carrier account number when placing your order.
Important Shipping Policies
| Policy | Details |
|---|---|
| Risk of Loss | Risk of Loss Transfers to buyer when FedEx delivers or makes the shipment available at the destination address listed on the quote or invoice, before unloading, under DAP terms. |
| Duties, Taxes & Import Fees | Buyer is responsible for import clearance, duties, taxes, VAT/GST, brokerage fees, carrier collection fees, and other destination-country charges. |
| Signature Delivery | Not included by default — request at time of order (additional fee may apply). |
| Transit Damage | Report in writing within 5 business days; save all original packaging. |
| Address Changes | FedEx charges a fee for redirects after shipment; verify address carefully. |
| Delivery Delays | MBS is not responsible for delays due to acts of God, carrier issues, customs inspections, embargoes, government actions, or other circumstances beyond MBS’s control. |
| Art Track / Oversized | Subject to additional handling fees — will be noted in your quote. |
| Cancellations | Contact MBS within 30 minutes of order placement; items in production cannot be cancelled. |
Ready to ship?
Contact us for a shipping quote
Provide your ship-to address and product list — we'll give you an exact FedEx rate.